Vivoo app and technical questions

How can I download the Vivoo App?

For iOS:

  1. Open the App Store.
  2. Search for Vivoo in the App Store.
  3. Tap the "Download" button once it appears on your screen. Once downloaded, the Vivoo app will be visible on the home screen of your phone.
  4. After downloading the app, you can log in and start using Vivoo.

For Android:

  1. Open Google Play.
  2. Search for Vivoo on Google Play.
  3. Tap the "Install" button once it appears on your screen. Once installed, the Vivoo app will be visible on the home screen of your phone.
  4. After downloading the app, you can log in and start using Vivoo.

Every phone camera has different features. Does this affect image processing?

While every phone camera has unique features, rest assured that our image processing software ensures a seamless experience. Our advanced machine learning system continually adapts to the specific capabilities of each mobile phone camera. We've also extensively tested and verified our software, similar to the process used for traditional optical readers in hospital settings. Your trust in our technology is of utmost importance.

How can I connect my wearables to the Vivoo App?

You can integrate your wearable data from Google Health or Apple Health into the Vivoo app.To connect with Google Fit:

  1. Log in to your Google account.
  2. Grant permission to Vivoo to link with your account.

To connect with Apple Health:

  1. Connect your Vivoo account with Health Access.
  2. Grant permission to Vivoo to link with your account.

Which devices are supported by the Vivoo app?

We recommend using Vivoo test once a week to track and monitor your well-being.For iOS:The Vivoo app is supported on devices with the following specifications:

  • iOS 11 or newer
  • Your iOS phone is capable of taking photos and videos.

For Android:The Vivoo app is supported on devices with the following specifications:

  • Your Android phone runs on OS 6.0 or a newer version.
  • Your Android phone is capable of taking photos and videos.

Can I use my tablet to scan Vivoo?

Phone and tablet cameras differ in resolution and size. To ensure faster and better scanning, we recommend using your phone's camera.

I would like to use these strips for my family. Do we each need to download our own app?

Vivoo is designed for individual users to provide more accurate personalized advice. Your family members can use the strips you have ordered, but they should each download their own app and receive their personalized advice separately.

How does the Vivoo app prepare personalized advice?

Vivoo's science-based nutritional recommendations are tailored based on your Vivoo test results and the personal information you provided during registration, including history of chronic diseases, eating habits, activity level, food preferences, and wellness goals.

The app considers Vivoo test results and user profile, combines them, and provides the most suitable advice from the advice pool.

The advice pool is a database that includes nutritional, exercise, and lifestyle advice. All recommendations are backed by information obtained from scientifically proven articles.

The structure of the database is highly complex. There are three main groups of input and many subgroups to provide the most accurate advice to people.

Thousands of scientific articles have been used to create the AGS. The advice structure was created by registered dieticians to give our users the most appropriate advice.